Simple User Experience Research

October 9th, 2010

We’d like to talk about user research in the nonprofit context.

We hope to have a straightforward and productive conversation about effective user research — without going into too much industry jargon or elaborate procedure. We’re thinking it would be useful to have a beginner’s session for people who have a┬ánagging sense that you “should be” doing user testing on your website or web apps, but aren’t sure exactly what that really means.How much does it cost? What is the most effective way to get feedback about a site? How many people do you have to talk to? Do you really have to write down everything they say?

This session will cover techniques of free and low-cost user research, including the use of tools for remote screensharing sessions with participants. If appropriate we could have a more technical session that really gets into the details of the interview procedure.


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